Diploma in Total Quality Management (TQM)

Quality managers, department supervisors, performance development officers, employees in educational, healthcare, and production institutions, and professionals seeking a career shift toward quality management.
Duration:
6 to 9 months (180–240 training hours)
Core Modules:
Concepts and historical evolution of Total Quality Management
Global quality standards (ISO – EFQM)
Process management and institutional performance improvement
Quality tools (5S – Pareto – Fishbone – SPC)
Internal auditing and quality control
Continuous improvement culture and effective teamwork
Capstone project (case analysis or improvement plan preparation) Accreditable Learning Outcomes:
Acquire skills for applying quality principles across various sectors
Prepare performance improvement reports using scientific analysis tools Receive a professional diploma eligible for local or international accreditation